Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.

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Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• If we experience a high volume of orders, shipments may be delayed. We will notify customers of any significant delays.

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Shipping Times

Estimated delivery times may vary depending on the destination and shipping carrier:

• Domestic Shipping: 3–10 business days

• International Shipping: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.

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Shipping Costs

Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

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Order Tracking

Once your order has been shipped, you will receive a tracking number by email, allowing you to monitor the status of your shipment.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue and provide an appropriate solution.

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Returns & Refunds Policy

We want you to be completely satisfied with your purchase.

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Return Eligibility

You may return eligible items within 30 days of receiving your order if:

• The item is unused and in its original condition.

• The item is returned in its original packaging.

• Proof of purchase is provided.

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Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable software products

• Personalized or custom-made products

• Clearance or final sale items

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Return Process

To initiate a return, please contact our customer support team with your order number and reason for the return.

Once your return request is approved, you will receive instructions on how to send the item back.

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Refunds

After we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days.

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Return Shipping Costs

• If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.

• For all other returns, the customer is responsible for return shipping expenses.

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Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us for assistance.